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Optimize your customer service with automation

Our solution for adding new Zendesk tickets to a Google Sheets spreadsheet as new rows is designed to streamline your customer service and administrative processes. By automating the transfer of ticket information, you free up time and resources that can be spent on more value-creating tasks. This ensures that all tickets are registered and updated in real time, without manual intervention. With this solution, you can reduce errors, improve accuracy and increase the efficiency of your customer service.
Improve customer service by connecting Zendesk with other systems through Make.com. Automate processes and optimize workflow.
Integrate Google Sheets with other apps via Make to automate processes and optimize workflows efficiently.
Graphic element from Flows Systems, specialists in Make.com solutions in accounting, ERP, webshop, warehouse, WMS, POS, marketing, subscription, file integration, AI and document management.
Graphic element from Flows Systems, specialists in Make.com solutions in accounting, ERP, webshop, warehouse, WMS, POS, marketing, subscription, file integration, AI and document management.
Graphic element from Flows Systems, specialists in Make.com solutions in accounting, ERP, webshop, warehouse, WMS, POS, marketing, subscription, file integration, AI and document management.
Graphic element from Flows Systems, specialists in Make.com solutions in accounting, ERP, webshop, warehouse, WMS, POS, marketing, subscription, file integration, AI and document management.

The benefits of automating your customer service processes

Automating your customer service processes with Zendesk and Google Sheets has several significant benefits. First, it saves time and energy as manual tasks such as entering ticket information are automated. This gives you more time to focus on customer satisfaction and solving complex problems. In addition, the automation reduces the risk of errors that can occur with manual entry and ensures that all information is correct and up-to-date.

Time-saving and error-reducing

Automating the ticket transfer from Zendesk to Google Sheets saves significant time as it eliminates the need for manual entry. This also reduces the risk of errors that can occur with manual handling and ensures that all information is correct and up-to-date. With this automation, you can focus on more value-creating tasks and improve your overall efficiency.

Improved organization and transparency

By having all tickets collected in a Google Sheets spreadsheet, you get a better overview of your customer service processes. This makes it easier to track and analyze tickets, identify patterns and improve your overall customer service strategy. It also ensures that all employees have access to the same information, which improves collaboration and communication between departments.

Increased productivity and customer satisfaction

The automation of customer service processes with Zendesk and Google Sheets increases your productivity by freeing up time for more value-creating tasks. This can result in better customer satisfaction, as cases are processed faster and more accurately. Furthermore, it allows you to focus on proactive measures to improve customer service and offer a more personalized and efficient experience for your customers.
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Template solution – ready to use

Templates make it easy for you to integrate with thousands of systems and automate your tasks. Whether you want to synchronize data, send messages or something else entirely, the solutions are designed to streamline your processes and suit your needs.

At Flows Systems, we offer to help you set up your solution and offer to handle the operation of the solution in our Make Enterprise platform. If you prefer to be responsible for the setup yourself, that is of course also an option. But with our help, you get rid of the technical stuff completely, so you can focus on what really matters to you and your business.

The solution is flexible and can be adapted to your needs, regardless of whether you choose to handle it yourself or let us handle it. We're here to make sure you get the most out of your Make template solution - and we're always ready to step in if you want.

Give your business a boost with a solution that makes your everyday life easier and more efficient - on your terms.

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We set up the solution for you and can host it in our Managed Make Enterprise solution, so you don't have to worry about a thing.

The solution is flexible and can be adapted to your wishes and needs, so that you get exactly the solution that suits your company.

Terms and process for setup

Your solution is flexible and extra functionality can be added to the solution. This may affect the consumption of operations. You can read more about operations here:

Operations

All prices excl. VAT 

Graphic element from Flows Systems, specialists in Make.com solutions in accounting, ERP, webshop, warehouse, WMS, POS, marketing, subscription, file integration, AI and document management.

Avoid Exhaustion: 
Save time on the 4 biggest time wasters in your company

This FREE guide will help you and your clients identify your biggest time wasters that you could automate right now to free up more time and rediscover the joy of work.

The key to endless integrations and automations

Integrate and automate your systems quickly and easily with Connect to X

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Use Make's no-code toolkit, which includes the HTTP app that allows you to connect to any app or service that has an API.

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How automation can improve the creation of blog posts and product descriptions

Automating customer service processes can also have a positive impact on the creation of blog posts and product descriptions. By having a streamlined and error-free transfer of data from Zendesk to Google Sheets, you can quickly and accurately retrieve information that can be used to create content. For example, you can use customer feedback and case information to create relevant and valuable blog posts or product descriptions. This ensures that your content is based on actual data and customer needs, which can increase engagement and sales. Furthermore, automating these processes can give you more time to focus on creativity and quality in your content, resulting in better and more effective marketing strategies.
Graphic element from Flows Systems, specialists in Make.com solutions in accounting, ERP, webshop, warehouse, WMS, POS, marketing, subscription, file integration, AI and document management.

The benefits of using the Make.com platform for automation

The Make.com platform offers a flexible and powerful solution for automating your workflows. By integrating Zendesk and Google Sheets, you can create a streamlined and efficient process that saves time and reduces errors. Make.com enables you to design and implement custom workflows that fit your specific needs. This includes the ability to add more apps and systems, such as ChatGPT for content generation or other marketing tools. With our expertise and support, you can ensure that your automation strategy is successful and delivers the desired results. Make.com is a tool that can help you work smarter, not harder, freeing up resources for more value-adding tasks.

The value of our consulting services in the automation process

When you choose our automation consulting services, you get access to an in-depth understanding of your workflows and processes. We work closely with you to identify areas where automation can create value and efficiency. Our experienced team of specialists will analyze and evaluate your existing work processes, identify repetitive and manual processes as well as bottlenecks and inefficient steps. This gives us a solid foundation for developing customized automation solutions to suit your specific needs. We focus on the user-friendliness of the automated workflows, so you can concentrate on value-creating tasks rather than routine processes. With our support, you can ensure a smooth implementation phase and maximize the benefits of automation.

Effective automation

Reduce manual tasks and save time with our Make solutions for automating work processes.

Custom integrations

Get custom integrations for your unique needs with our professional Make service.

Scalable solutions

Discover scalable automation solutions that suit your company's growth and needs

Graphic element from Flows Systems, specialists in Make.com solutions in accounting, ERP, webshop, warehouse, WMS, POS, marketing, subscription, file integration, AI and document management.

We offer a comprehensive range of ready-made solutions, tailored to different needs and between different systems – this is our expertise. When you choose a solution with us, we go through the setup with you to make sure it meets and possibly even exceeds your expectations.

Although we are ready to help you with the setup, we also offer the possibility that you can set up or maintain your own solutions yourself. And if you ever need assistance, our team is always ready to lend you a helping hand.

How automation can improve the creation of blog posts and product descriptions

In the past, integrations have been very expensive and reserved for large companies. The Make.com platform provides advanced integration functionality for small and medium-sized businesses to automate your challenging and repetitive business tasks.

Flows is a Make dealer and gold partner, and has many years of experience in developing automations and integrations, we can certainly also help you and your company.  

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Meeting on automation.

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FREE BS Betalingsservice for CSV

Get free access to automatic reading of Betalingsservice PDF files, and receive csv file and individual PDF files per mail, ready for your financial system.

How to find processes that can be automated

A step-by-step guide to identifying what you need to automate in your business first

Graphic element from Flows Systems, specialists in Make.com solutions in accounting, ERP, webshop, warehouse, WMS, POS, marketing, subscription, file integration, AI and document management.