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Automate customer service with Canny and Help Scout

Our solution 'Create Help Scout conversations from new Canny posts' is designed to automate communication between your customers and customer service team. When a new record is created on Canny, the solution automatically generates a new conversation in Help Scout. This ensures that all customer inquiries are processed quickly and efficiently, without manual intervention. With this automation, you can free up time and resources that would otherwise be spent on repetitive tasks and focus on more value-creating activities.
Integrate Canny with Make for advanced automation and optimized workflows. Experience improved productivity now.
Help Scout optimizes customer service by integrating through Make.com, so you can automate and centralize workflows easily.
Graphic element from Flows Systems, specialists in Make.com solutions in accounting, ERP, webshop, warehouse, WMS, POS, marketing, subscription, file integration, AI and document management.
Graphic element from Flows Systems, specialists in Make.com solutions in accounting, ERP, webshop, warehouse, WMS, POS, marketing, subscription, file integration, AI and document management.
Graphic element from Flows Systems, specialists in Make.com solutions in accounting, ERP, webshop, warehouse, WMS, POS, marketing, subscription, file integration, AI and document management.
Graphic element from Flows Systems, specialists in Make.com solutions in accounting, ERP, webshop, warehouse, WMS, POS, marketing, subscription, file integration, AI and document management.

Various benefits of customer service automation

Automating customer service processes with Canny and Help Scout has several significant benefits. First, it saves time and resources that would otherwise be spent on manual tasks. This allows you to focus on more complex and strategic tasks. In addition, automation improves the consistency and accuracy of your customer service as it reduces the risk of human error. Finally, automation can also contribute to better collaboration and communication between employees and departments, as tasks and information are sent and received at the right time.

Time-saving and resource-efficient

By automating the creation of Help Scout conversations from new Canny posts, you free up time and resources that would otherwise be spent on manual tasks. This allows you to focus on more value-creating activities, such as improving customer service and developing new strategies.

Improved consistency and accuracy

Automation reduces the risk of human error, ensuring that all customer inquiries are handled consistently and accurately. This improves the quality of your customer service and increases customer satisfaction.

Better collaboration and communication

Automation ensures that tasks and information are sent and received at the right time and to the relevant people. This improves collaboration between employees and departments, resulting in a more efficient and structured work process.
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Template solution – ready to use

Templates make it easy for you to integrate with thousands of systems and automate your tasks. Whether you want to synchronize data, send messages or something else entirely, the solutions are designed to streamline your processes and suit your needs.

At Flows Systems, we offer to help you set up your solution and offer to handle the operation of the solution in our Make Enterprise platform. If you prefer to be responsible for the setup yourself, that is of course also an option. But with our help, you get rid of the technical stuff completely, so you can focus on what really matters to you and your business.

The solution is flexible and can be adapted to your needs, regardless of whether you choose to handle it yourself or let us handle it. We're here to make sure you get the most out of your Make template solution - and we're always ready to step in if you want.

Give your business a boost with a solution that makes your everyday life easier and more efficient - on your terms.

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We set up the solution for you and can host it in our Managed Make Enterprise solution, so you don't have to worry about a thing.

The solution is flexible and can be adapted to your wishes and needs, so that you get exactly the solution that suits your company.

Terms and process for setup

Your solution is flexible and extra functionality can be added to the solution. This may affect the consumption of operations. You can read more about operations here:

Operations

All prices excl. VAT 

Graphic element from Flows Systems, specialists in Make.com solutions in accounting, ERP, webshop, warehouse, WMS, POS, marketing, subscription, file integration, AI and document management.

Avoid Exhaustion: 
Save time on the 4 biggest time wasters in your company

This FREE guide will help you and your clients identify your biggest time wasters that you could automate right now to free up more time and rediscover the joy of work.

The key to endless integrations and automations

Integrate and automate your systems quickly and easily with Connect to X

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How automation can improve your content production

Automating content production is a powerful way to boost your marketing strategy. Using tools like Canny and Help Scout, you can automate the creation of blog posts, product descriptions and website content. For example, when a new record is created on Canny, you can automatically generate a new conversation in Help Scout, which can be used as the basis for a blog post or a product description. This saves time and ensures that the content is consistent and of high quality. In addition, automated SEO tools can help optimize content for search engines, increasing traffic and engagement. With the Make.com platform, you can integrate these tools with other systems, such as Google Sheets or ChatGPT, to create an even more efficient content production process.
Graphic element from Flows Systems, specialists in Make.com solutions in accounting, ERP, webshop, warehouse, WMS, POS, marketing, subscription, file integration, AI and document management.

Different areas of use for the Make.com platform

The Make.com platform is extremely flexible and can be customized to meet different needs of your business. For webmasters, the platform can be used to generate SEO-optimized content that can increase website visibility and traffic. For e-commerce businesses, it can be used to automate the creation of product descriptions, improving the customer's shopping experience and increasing sales. In addition, the platform can also be used to integrate with other systems, such as bookkeeping systems or CRM systems, to create a more structured and efficient work process. With our expertise, we can help you implement these solutions and optimize your workflows.

The value of our consulting services

We offer specialized consulting services to help you implement and optimize automation solutions on the Make.com platform. Our team of experts has deep insight into how to identify and improve inefficient workflows. We help you map your current workflows, identify areas where automation can create value, and implement tailored solutions that fit your specific needs. With our support, you can ensure that your company gets maximum benefit from the automation and can focus on more value-creating tasks.

Effective automation

Reduce manual tasks and save time with our Make solutions for automating work processes.

Custom integrations

Get custom integrations for your unique needs with our professional Make service.

Scalable solutions

Discover scalable automation solutions that suit your company's growth and needs

Graphic element from Flows Systems, specialists in Make.com solutions in accounting, ERP, webshop, warehouse, WMS, POS, marketing, subscription, file integration, AI and document management.

We offer a comprehensive range of ready-made solutions, tailored to different needs and between different systems – this is our expertise. When you choose a solution with us, we go through the setup with you to make sure it meets and possibly even exceeds your expectations.

Although we are ready to help you with the setup, we also offer the possibility that you can set up or maintain your own solutions yourself. And if you ever need assistance, our team is always ready to lend you a helping hand.

How automation can improve your content production

In the past, integrations have been very expensive and reserved for large companies. The Make.com platform provides advanced integration functionality for small and medium-sized businesses to automate your challenging and repetitive business tasks.

Flows is a Make dealer and gold partner, and has many years of experience in developing automations and integrations, we can certainly also help you and your company.  

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Meeting on automation.

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Let's find out how we can help you save time in your business.

FREE BS Betalingsservice for CSV

Get free access to automatic reading of Betalingsservice PDF files, and receive csv file and individual PDF files per mail, ready for your financial system.

How to find processes that can be automated

A step-by-step guide to identifying what you need to automate in your business first

Graphic element from Flows Systems, specialists in Make.com solutions in accounting, ERP, webshop, warehouse, WMS, POS, marketing, subscription, file integration, AI and document management.