Troubleshoot setup issues

Although most deployments go smoothly, some common problems can occur. Here are some tips to quickly solve them:

1. Invalid login information: #

   If your login information for Intempus or Uniconta is incorrect, the integration may fail to connect the systems. Double-check that the login credentials and API keys provided are correct and that they have the necessary permissions.

   Error in field mapping: #

   If data is not syncronized correctly, it may be due to incorrect field mappings. Ensure that the correct fields are mapped between Intempus and Uniconta and that the data types match.

   Sync Error: #

   In case of sync failure, error logs will be available through the Google Sheets dashboard. Review these logs to identify and resolve the issue, or contact support for assistance.

   Problems with custom workflows: #

   For custom deployments, problems can occur if custom workflows or validation rules are not configured correctly. Double check that all customizations are consistent with the given job specification.